As of 2023, TRAI has highlighted quality of service (QoS) issues as a persistent concern among Indian consumers, with complaints regarding network disruptions, inconsistent speeds, and hidden fees. TRAI receives thousands of complaints monthly, which indicates widespread dissatisfaction with service quality and transparency in ISP billing practices.
A reliable internet connection is as essential as electricity in today’s digital age. Complaints about poor service quality, hidden charges, and inconsistent speeds are widespread. Understanding if you’re getting your money’s worth from your ISP is crucial. Let’s dive into the ways to determine if your ISP is delivering on its promises.
India’s internet landscape shows a stark contrast in accessibility between urban and rural areas. While urban consumers enjoy more ISP options and higher speeds, rural areas still struggle with connectivity. The rural broadband penetration rate is significantly lower than urban, as per TRAI reports, making it challenging for rural consumers to switch to better providers or find competitive prices. This disparity limits consumer choices and leads to dissatisfaction among rural users, who feel locked into subpar services due to a lack of alternatives.
As India’s internet needs grow, consumers deserve ISPs that provide transparent pricing, reliable speeds, and better access across the country.
Jaze ISP Manager helps ISPs streamline operations with feature-rich and configurable modules including lead management, helpdesk, customer portals and mobile applications in order to help serve customers better. These features ensure reliable service delivery and support to provide a great customer experience. Click here to know more.
A Content Delivery Network (CDN) is a distributed group of servers spread across various geographic locations, working together to efficiently deliver Internet content. The primary role of a CDN is to enhance the speed, availability, and security of websites by serving content closer to the user.
CDNs are widely used to transfer web assets like HTML pages, JavaScript files, stylesheets, images, and videos. The growing reliance on CDN services means that a significant portion of today’s web traffic, including content from major platforms like Netflix, Amazon, and Facebook, is delivered via CDNs.
The key to a CDN’s functionality lies in its geographically distributed network of servers. Here’s a simplified overview of how a CDN works:
By distributing content in this way, CDNs are able to significantly enhance the performance and reliability of websites.
The advantages of using a CDN can vary depending on the size and needs of the website or application. However, the four primary benefits of a CDN are:
One of the biggest expenses for websites is the cost of bandwidth consumption for hosting. CDNs help reduce these costs by caching content, thereby reducing the load on the origin server. Since the CDN handles a significant portion of traffic, website owners can save on bandwidth expenses, making their operations more cost-efficient.
Websites often face the challenge of handling sudden spikes in traffic or dealing with hardware failures. A CDN, with its distributed infrastructure, can easily manage large volumes of traffic and better withstand hardware failures. This ensures that the website remains accessible even under heavy load, improving uptime and reliability.
Speed is a crucial factor for user experience. By serving content from servers that are closer to the end user, CDNs significantly reduce latency and enhance page load times. Faster loading websites are less likely to lose visitors due to slow performance, leading to reduced bounce rates and increased engagement. Studies show that users are more likely to leave a website if it takes too long to load, so CDNs play a vital role in improving visitor retention and satisfaction.
CDNs offer a range of security features, such as DDoS (Distributed Denial of Service) mitigation, improved SSL (Secure Sockets Layer) certificates, and other security optimizations. By distributing traffic across multiple servers, a CDN can help protect a website from DDoS attacks, where a server is overwhelmed by a flood of traffic. Additionally, by keeping malicious traffic away from the origin server, a CDN reduces the risk of cyberattacks and ensures that sensitive data is better protected.
CDNs play a vital role in the modern internet ecosystem by ensuring that web content is delivered quickly, reliably, and securely. Whether you’re running a small blog or a large e-commerce site, leveraging a CDN can provide significant benefits in terms of performance, cost savings, and security.
Most of the large CDN networks are available through peering at IXs. This helps ISPs who peer with them to significantly reduce bandwidth costs and deliver content faster. Jaze ISP Manager integrates with all leading BNGs which support multiple QoS policies to prioritize CDN traffic over other traffic streams. Click here to learn more
The landscape of entertainment and media consumption in India is poised for a significant transformation, with online video consumption expected to soar in the coming years. According to a recent report by Bain & Company, the nation is on the brink of a digital revolution, with a surge in broadband penetration driving the proliferation of online video content.
The report attributes this growth to several factors, including:
Broadband Expansion: The rapid growth of broadband infrastructure in urban and rural areas is a key driver.
Affordability Boost: The increasing affordability of smartphones and smart devices is democratising access to online video content.
Content Explosion: A wide variety of video streaming platforms offer diverse content libraries.
Two broad categories of online video consumption are:
The top 5 players in the SFV market—Moj (ShareChat), MX TakaTak (TimeGroup), Josh (Dailyhunt), Roposo (Glance), and Zili (Xiaomi)—account for 85% of monthly active users amongst SFV platforms. Meanwhile, the creator base for SFV is scaling in India.
The report’s findings are positive news for the Indian media and entertainment industries. Online video is a growing source of revenue for media companies, and the expected surge in consumption is likely to lead to increased investment in online video content. This, in turn, will benefit both viewers and content creators alike.
To accommodate the rising demand for bandwidth caused by the surge in video consumption, Internet Service Providers (ISPs) require larger routers and Broadband Network Gateways (BNGs). Jaze ISP Manager addresses this need by seamlessly integrating leading hardware and software BNG providers. This integration facilitates the delivery of broadband services featuring flexible plans bundled with Over-The-Top (OTT) services, all offered at competitive pricing.
Click here https://www.jazenetworks.com/jaze-isp-manager/ to learn more about automating your business processes and streamlining operations with Jaze ISP Manager.
Comprehensive ISP management software solution to automate & manage your entire ISP business without any hassle.
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